1. Introduction
TBAM Group Pty Ltd (ABN 92 697 618 009) is committed to protecting the privacy of individuals whose personal information we hold. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing our website at tbamgrouppty.site or engaging our services, you consent to the practices described in this policy.
2. Types of Personal Information We Collect
We may collect the following categories of personal information:
- Identification information: name, title, and organisation.
- Contact details: email address, postal address, and telephone number (if provided).
- Professional information: role, industry, and business requirements shared during enquiries or engagements.
- Website usage data: IP address, browser type, pages visited, and referring URLs collected automatically through standard server logs and cookies.
3. How We Collect Information
3.1 Direct Collection
We collect personal information directly from you when you:
- Email us at ceo@tbamgrouppty.site to make an enquiry or engage our services.
- Provide information during a consulting engagement.
- Voluntarily submit information through any other channel.
3.2 Indirect Collection
We may collect information indirectly through:
- Server logs and analytics tools that record website usage patterns.
- Cookies and similar technologies (see Section 8).
- Publicly available sources, such as corporate registries and professional directories.
4. Purposes of Collection and Use (APP 6)
We collect and use personal information for the following primary purposes:
- Responding to enquiries and providing professional advisory services.
- Managing client relationships and engagement administration.
- Communicating about our services, including updates that may be relevant to existing or prospective clients.
- Complying with legal and regulatory obligations.
- Improving our website and service delivery.
If we intend to use personal information for a purpose not listed above, we will obtain your consent before doing so, unless the use is required or authorised by law.
5. Disclosure of Personal Information (APP 10)
We do not sell, rent, or trade personal information. We may disclose personal information to:
- Professional advisors (legal, accounting) where necessary to deliver our services.
- Regulatory bodies or law enforcement agencies when required by law.
- Service providers who assist with website hosting, email delivery, or data storage — but only under contractual obligations to protect your information.
6. Cross-Border Disclosure (APP 8)
TBAM Group Pty Ltd operates primarily within Australia. If personal information is disclosed to an overseas recipient, we will take reasonable steps to ensure the recipient complies with the APPs or a substantially similar privacy regime. We will inform you if such a disclosure is necessary.
7. Data Security (APP 11)
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Measures include:
- Secure server infrastructure and encrypted data transmission (TLS/SSL).
- Access controls limiting personal information to authorised personnel.
- Regular review of data handling practices.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
8. Cookies
Our website may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies we use may include:
- Strictly necessary cookies: Required for basic website functionality.
- Analytics cookies: Help us understand how visitors interact with our site so we can improve it.
You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
9. Access and Correction (APPs 12–13)
You have the right to request access to, or correction of, personal information we hold about you. To make a request, please contact us at:
Email: ceo@tbamgrouppty.site
We will respond to access or correction requests within 30 days. We may require verification of your identity before releasing personal information.
10. Complaints (APP 15)
If you believe we have breached the APPs or this Privacy Policy, you may lodge a complaint by emailing ceo@tbamgrouppty.site. We will investigate and respond within 30 days.
If you are unsatisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact
For privacy-related enquiries, please contact:
TBAM Group Pty Ltd
ABN 92 697 618 009
ACN 697 618 009
Perth WA 6000
Email: ceo@tbamgrouppty.site
Effective date: 1 January 2026